Max, the Pergola turned out great. No problems with installation and my customer and I are very pleased with the product. I look forward to doing business with you in the future.
Max I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
You are wonderful. We sat in under the pergola each meal on Rosh Hashana and our guests said that they felt they were away at a beautiful restaurant or hotel!!
Max, it does look spectacular in the evenings. One of these days, I'll try for a night photo that shows it off.
We are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.
My friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Thank you my friend, we just got done with the big pergola, it took longer to run the wires than it did to put the pergola together. It is freakin sweet Max, oh and by the way Deana Martin, Dean's daughter lives next door. We did a three story add on for them but she said it looks spectacular. Thanks again Max, I'll be sending some pics.
As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Our pergola looks remarkably good, the site, the positioning, the strength, the aesthetics, the measurements are all essentially perfect. My wife doesn't just like the pergola, she loves it! Thank you again.
I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.